Account Manager

Account Manager – FMCG (Chilled Products) Company Overview This company is a global leader with an enviable integrated supply base, specialising in providing chilled fresh products to retail clients across the UK, Ireland, and the EU. They are known for their innovative approach, high-quality standards, and commitment to sustainability. Their key customers include major retailers across the UK, Ireland, and Europe, and are now looking for an experienced Account Manager to help further grow these critical relationships. Position: Account Manager Sector: FMCG (Chilled Fresh Products) Location: South Staffordshire Reports to: Sales Director Key Responsibilities: * Client Relationship Management: Act as the primary point of contact for key retail customers in the UK, Ireland, and the EU, ensuring strong, positive relationships. * Account Growth: Identify and develop new business opportunities within existing accounts to drive growth, profitability, and market share in the FMCG Fresh products category. * Retailer Collaboration: Work closely with retail partners to understand their needs, align on product offerings, and deliver on shared goals. You will collaborate with both UK and EU-based retail clients, ensuring seamless service and product delivery. * Sales Strategy Execution: Implement and manage account-specific sales plans, ensuring alignment with overall business strategies and achieving sales targets. * Product Knowledge: Stay updated on trends and developments in the Fresh produce categories, particularly Citrus and Grape, to provide retailers with insights and recommendations. * Cross-functional Coordination: Work closely with internal teams including Supply Chain, Operations, and Marketing to ensure the timely and accurate delivery of products to retail clients. * Reporting & Analysis: Regularly analyse account performance, sales data, and market trends, providing insights and recommendations for improvement. Prepare regular reports on account progress for senior management. Key Requirements: * Experience: A minimum of 2 years of experience in account management, sales, CRM or business development within the FMCG industry, ideally focusing on fresh produce. * Retail Expertise: Proven track record of working with major retail customers across the UK and EU markets is highly desirable. * Communication Skills: Excellent communication and negotiation skills with the ability to build strong relationships with customers and internal stakeholders. * Analytical Skills: Ability to analyse market trends, sales data, and customer feedback to shape and refine account strategies. * Problem-Solving: Strong problem-solving skills with a proactive approach to addressing customer issues or concerns. * Industry Knowledge: A good understanding of the FMCG retail landscape in the UK, Ireland and EU, with experience in working within the chilled products sector. * Flexibility: Willingness to travel across the UK, Ireland, and EU as required to meet with clients and partners. Preferred: * Languages: Fluency in English is required; additional language skills in another European language would be an advantage. * Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.). What We Offer: * Competitive salary and bonus structure plus car allowance * Opportunity to work with a leading global brand in the FMCG sector * Career progression and professional development opportunities * A dynamic and inclusive working environment This role is ideal for a driven individual with a passion for the FMCG industry and a proven track record of managing and growing retail accounts across multiple regions. If you have experience in chilled products, ideally fresh produce and enjoy working in a fast-paced environment, we encourage you to apply. Please send your CV to (email address removed) (just .co) . If you would like a chat call Frank on + 44 (0) (phone number removed)