Tenancy Management & Resettlement Officer

Job Title: Tenancy Management & Resettlment Officer Location: Lewisham Job Type: Full time/Contract Pay Rate: £27 Per Hour The role: Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation. The candidate: Experience of effectively working with landlords, letting agents and other accommodation suppliers Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of working effectively with private sector landlords and/or within a homelessness context.For more information please call Sam on (phone number removed) or email for more information