Air Freight Coordinator

Job Title: Air Freight Coordinator Location: Belfast Job Type: Full-Time Join a Leading Freight Company and Make a Difference in International Logistics! Are you passionate about logistics and customer service? Do you have experience in air freight and customs processes? We're looking for a dedicated Air Freight Coordinator to join a leading freight consolidator in Ireland, known for providing exceptional air, sea, and road consolidation services. This is a fantastic opportunity to be part of a dynamic team managing air freight shipments across the UK and ROI, working on behalf of other freight forwarders and direct clients. Key Responsibilities: · Customer Interaction: Serve as the main point of contact for clients from initial booking through import clearance to final delivery, ensuring exceptional service at every step. · Operational Oversight: Manage the end-to-end operational process of air freight shipments, liaising with overseas agents and ensuring seamless coordination from origin to destination. · Customs Processing: Handle inbound air customs through NI and ROI systems, ensuring all procedures are completed efficiently and accurately. · Problem Resolution: Address and resolve any operational challenges that arise, keeping clients informed and ensuring smooth deliveries. What You'll Bring: · Industry Experience: Previous experience in a customer-focused role within the air freight sector, with a solid understanding of inbound and outbound air freight customs processes. · Customer-Centric Approach: A commitment to providing outstanding customer service, always going the extra mile to meet client needs. · Attention to Detail: A keen eye for accuracy and process-driven thinking, ensuring all customs procedures and documentation are meticulously handled. · Communication Skills: Ability to communicate effectively with clients, overseas agents, and internal teams to ensure all shipments are managed efficiently. Why Join? · Be Part of a Growing Industry: Work within a leading freight company with a solid reputation across Ireland and beyond. · Dynamic and Collaborative Team: Join a team of logistics professionals dedicated to delivering excellence in international shipping. · Professional Growth: Opportunity to expand your skills in air freight and customs processes within a supportive and fast-paced environment