Housing Management Officer

Job Advertisement: Housing Management Officer Location: Exeter Department: Operations Job Type: Full-time Contract Type: Permanent P4 Recruitment are working closely with a charity dedicated to transforming the lives of vulnerable and disadvantaged individuals. Each year, they assist thousands of people in overcoming homelessness, gaining employment, escaping domestic abuse, and more. Join them to make a meaningful impact while enjoying great career prospects and a competitive benefits package. Position: Housing Management Officer Salary: £24,500 per year Hours: Full-time, 37.5 hours per week Contract: Permanent Location: Exeter Additional Information: * On-call duties (1 in every 4 weeks), £100/week when on-call The Role: As a Housing Management Officer, you will play a key role in managing properties, ensuring that vacancies are filled, rent arrears are addressed, and residents receive the support they need. You will collaborate with the Devon & Cornwall Supported Housing Service to promote positive financial management and independence for clients, and ensure the effective management of properties. Key Responsibilities: * Proactively manage voids, promoting vacancies across Julian House properties * Assess potential residents and ensure proper rent arrears actions are taken, supporting SMART payment plans * Support clients with daily living activities, helping them build the skills needed for long-term independence * Conduct home visits to residents to prevent eviction, and establish financial management plans when necessary * Report repairs and maintenance issues and help maintain high-quality living conditions for clients Qualifications / Requirements: * Valid UK driving license and access to own vehicle (business insurance required) * Experience working with clients with complex needs, putting them at the centre of your work * Ability to work within organizational policies, including Equal Opportunities policies * Experience working in a social or health care setting If you are passionate about making a difference and are excited by the opportunity to support people in achieving independence, we would love to hear from you