Home Technical Claims Lead

Home Technical Claims Lead - Salary of Circa £75,000 Do you have a passion for driving a high-performance culture through exemplary leadership and coaching, whilst having a deep knowledge of claims handling and insurance principles and law? If so, this is the role for you! Aviva is looking for a Home Technical Claims Lead to join their team! A bit about the job: This role is responsible for leading a team of Home claims handlers and major loss field teams with ownership of the management and performance of large Home claims through effective implementation and oversight of our claim’s philosophy, standards, and best practice. This role will be critical in making sure we deliver market leading indemnity performance and excellent customer outcomes and is an exciting opportunity to be in the forefront of change and senior stakeholder exposure! Aviva operates a “smart working” policy meaning that we spend approximately half of our time working in an office. This role can be based in any office but will require regular travel to Perth. Skills and experience we’re looking for: * Ability to work in a fast-paced environment, planning, multi-tasking, prioritizing responsibilities and delivering within agreed time limits. * Excellent communication skills in order to act as a credible representative for Home claims and wider Aviva claims system. * Experience of dealing at a senior leadership level with the ability to communicate insight, learnings, and recommendations effectively. * Proven ability in people leadership including coaching and mentoring. * Ability to think long term strategically and operationally to build a sustainable claims function. What you’ll get for this role: * Salary circa £75,000 (depending on location, skills, experience, and qualifications) * Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will provide up to 14%, depending on individual contributions. * 29 days holiday plus bank holidays, and a choice to buy or sell up to 5 days * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Tremendously supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you