Junior Account Manager (m/f/d)

Our focus is to create truly unique gifting experiences and projects for our clients. We work with a range of companies from small boutiques to larger brands such as Spotify, Google, Netflix and Instagram. We create interesting and engaging gifts that help brands communicate with their clients and staff whilst offering an end-to-end solution from ideation to delivery. We’re looking for a Junior Account Manager to join our Corporate team and cultivate great relationships with both existing and new clients. You will work in close tandem with a key account manager and also have your own book of clients in a dedicated vertical in which to build and develop. You will be the primary contact for your clients and act as the conduit between our creative, production, and shipping teams to ensure that every project creates an everlasting impact. This is a hands-on role that requires excellent project and client management skills. The role is client facing and demands a knack for creative problem solving and strong communication skills that keeps clients in the loop at all stages of the project. Be accountable for your projects: from briefing in concept decks, estimating product costs, tracking budgets, sourcing, managing client expectations and overseeing the product development. ~ Projects may range from size and creativity, from very small quick orders to larger bespoke creations. Work in a team with the Key Account Manager and collaborate on all aspects of the accounts you work on together. ~ Answer briefs and inbound sales inquiries with consistent communication and a proactive approach. ~ Use your experience & knowledge to be a key decision maker on projects and offer valuable experience and insight during early concept work. ~ Extensive use of our CRM tool (Monday) and our inventory tool Unleashed. ~ ensuring quotes, sales orders and purchase orders are updated and exact. You will be dynamic and energetic with a sales and 'people' driven approach. You’ll be great at working within a team and have a ‘hands-on’ and ‘can do’ attitude, particularly when working to tight project deadlines. You’ll be ambitious and be looking to grow in the role, building towards more senior positions in time. Engage with a creative and vibrant team that challenges and inspires you. Career Growth: Opportunities to advance to more senior roles within the company. Enjoy a range of perks including generous holiday allowance, team events, and wellness benefits. Perks: 25 Days Holiday, additional paid leave on bank holidays, pension scheme, team experiences, employee discount, vitality membership, art pass, birthday leave, finder’s fee, Green Commute cycle initiative, CycleSaver. * Please note, this is a full-time role based in our West London office, with the option to work one day from home.