Email Marketing Manager

Company:  Undisclosed
Location: London
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Email Marketing Campaign Manager £400 per day via Umbrella London (3 days per week on site) 12 Month Contract Our client is currently searching for a Marketing Campaign Manager to join their team in Paddington. They are searching for someone who is excited about marketing and ready to join on their new campaign within their customer loyalty programme.Key Responsibilities:Support the development and delivery of the Customer Loyalty Communications strategy to drive growth, personalisation, frequency and engagement across our customer baseDevelop communications strategies and campaigns that deliver clear customer benefit and deliver against targets (like Monthly Active Users). Work closely with the appropriate business teams to understand their customer and commercial objectives and develop programmes of data led customer communications to supportCollaborate with other marketing teams across our clients to bring the loyalty proposition, benefits and campaign moments to life across touchpoints, channels and activities.Own the end to end delivery of customer communications, including emails, banners, and push notifications. Work closely with teams to deliver into other channels including instore, onsite, paid and ATL.Collaborate with Analytics and Data Science teams to ensure activities leverage data led opportunities, embed test and learn, and are analysed for post campaign findingsEnsure all customer communications align to our clients and their customer loyalty programmes brand standards, and are reflective of communications standardsOptimise all campaigns against key performance metrics, open rates, click through rates, offer redemption and opt outs. Embody a continuous improvement approach, continually evolving activity to ensure the best outcomesEnsure all activity is delivered on time, to budget, or appropriate risks and mitigations have been communicatedBe mindful of key loyalty and communications trends from competitors, and outside the retail industry, and make recommendations as to how these can be adopted in our communicationsFind ways of improving executional efficiency across the team, and work with relevant teams eg. Product and Automation to implementMaintain positive relationships with our delivery partners (data, creative, development agencies etc.) Key Skills / Experience:CRM experienceCampaign Management/ Project Management experienceCustomer centric, with a good degree of commercialityRetail/ Loyalty experienceExperience in agency managementData literate and numerically literateIf you are interested in this vacancy, please do not hesitate to apply! Please note, due to the high volume of applications we will only be able to reach out to successful applicants in the first instance. Thank you for your interest in this vacancy.
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