Technical Administrator

We are looking for a Technical Administrator to join our client in Croydon. This permanent role involves interacting with internal and external customers daily, handling customer inquiries, processing orders, preparing quotations, and supporting the sales and service teams. The role requires proficiency in Microsoft Office, experience in working with an ERP system, ability to identify component parts from drawings, and ideally, experience in a Mechanical engineering environment and knowledge of export regulations. The successful candidate will need to have excellent communication skills and be able to work effectively within a fast-paced team environment. Core responsibilities include: Communicating with internal/external customers via phone and email Analyzing and responding to customer inquiries Preparing and checking quotations Processing customer purchase orders Addressing customer questions, issues, and needs Supporting customers with updates on existing order requests Package Details:- Permanent full-time contract £35k – £39k (dependent on experience) Annual Bonus 20 days holiday (pro rata) Life Assurance