Peer Support Worker

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!We will consider flexible working arrangements for our roles, please indicate in your application if this is something you requireJOB DESCRIPTION/PERSON SPECIFICATION Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed. YOUR APPLICATION It is important that you complete a formal application form as CV's alone will not be accepted.We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected] NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox. Job overviewAs an integral and highly valued member of the Multi-Disciplinary Team (MDT), the Peer Support Worker will provide formalised peer support and practical assistance to service users in order for them to regain control over their lives and enable their own unique recovery journey. They will act as a role model to peers, carers, staff and others from a 'lived experience' perspective.Peer Support Workers will show empathy, share experiences, inspire hope and promote recovery, with the aim of assisting/supporting service users on both a 1:1 and group basis, to gain and maintain maximum levels of independence in the community.The Peer Support Worker will be a Champion and act as an ambassador of recovery within a service setting and for the Trust with external agencies and partner organisations. The Peer Support Worker will fulfil this role within the Multi-Disciplinary Team through the provision of information and a range of learning opportunities for staff and others across the Trust. This may be formally through the Recovery Colleges and more informally within the work base.Main duties of the job• To undertake the Care Certificate within the first 12 weeks of employment - or have an existing qualification/programme of learning agreed as meeting wholly or partially, the standards of the Care Certificate• To work with the Multi-Disciplinary Team in the support of service users accessing the Trust services.• To establish a supportive and respectful relationship with Service Users and their Carers.• To role-model personal responsibility, self-awareness, self-belief, advocacy and hopefulness via the telling of their own recovery story to inspire and incite confidence in peers.• To share/teach coping, self-help and self-management techniques within the peer relationship.• To support individuals in identifying their own strengths, personal interests, achievements and meaningful recovery goals.• By utilising a range of recovery tools, techniques and experiences in addition to their own lived experience, Peer Support Worker's will help individuals develop recovery objectives.• To assist service users in being actively involved in creating their own unique recovery action plan as part of the Care Programme Approach.• To positively provide and support independent living for Service users in the Community by maintaining knowledge and links with Community resources and actively support service users to access them.Working for our organisationTo participate in activities and groups with the Service user.• To assist and support individuals with Activities of Daily Living and managing their lives on a day-to-day basis alongside their recovery goals.• To accompany service users to meetings and appointments as identified as part of their recovery.• To support service users in seeking to connect/maintain contact with their families, friends and significant others and in learning how to improve and develop relationships.• To maintain a focus on the rights of the service user/carer at all times, and to respect their personal, social, spiritual beliefs and their unique identity.Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.Detailed job description and main responsibilities Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!Interviews are to be confirmed, candidates may only be given a minimum of 3 days' notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.Please visit our Facebook and Twitter page @NSFTjobsIn return for your individual skills and knowledge, we are fully committed to assisting you to meet your professional development needs and enabling you to provide high standards of care, in a supportive environment.For further details regarding this role, please see the attached job description and person specification. Person specificationSkills Desirable criteria Good working knowledge of IT applications and good general IT skillsQualifications Essential criteria PSW training course or Commitment to completing the NSFT PSW course or an equivalent PSW training programme.Experience Essential criteria Personal lived experience of mental health difficulties and personal recoveryKnowledge Essential criteria Awareness of Safeguarding, confidentiality, boundaries & role limitationsEQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying. DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again. Employer certification / accreditation badges Applicant requirementsThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Job description (PDF, 376.4KB) Values Based Recruitment - Candidates Guide (PDF, 360.6KB) Reasonable Adjustments - NSFT (PDF, 197.5KB)