Claims Handler

Claims Handler £20,000 - £24,000 South Kent  Monday to Friday 9am – 5pm, permanent Are you looking for your first job within Insurance? If yes…then look no further! My client, a national business who specialise in various areas of Insurance, is looking for a switched on, enthusiastic Insurance Claims Handler to join their team. The successful candidate will be provided with in depth training and also have the opportunity to study towards CII qualifications! Duties include: Managing customer claims from start to finish in a timely, efficient manner and providing exceptional customer service at all times Speaking with customers over the phone, listening carefully and taking precise notes in relation to the claim Recording all information on the CRM database and updating when appropriate Keeping customers up to date with the progress of their claim Meeting and exceeding customer expectations Building strong relationships with both customers and internal colleagues Following company policies and acting with integrity at all times To be considered for this role, you must have/be: A desire to begin a career within Insurance Previous experience within a customer service environment Ability to work well in a team and use initiative Excellent listening skills Good problem solving skills A meticulous attention to detail Strong communication skills both written and verbal Ideally educated to degree level (or equivalent) The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities! If you meet the above criteria, please submit an updated CV today for immediate consideration! This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far