Sales Coordinator

Company:  FJR
Location: Manchester
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
We are seeking a highly motivated and proactive Sales Coordinator to join a dynamic technology buiness. This is an exciting opportunity to play a key role in managing the sales processes, from handling enquiries to supporting the Head of Sales in developing and securing new business opportunities. **Key Responsibilities:** * Manage the Sales email inbox, ensuring timely responses to customer requests. * Assist the Head of Sales in handling sales enquiries and leads, maximising opportunities with new and existing clients. * Collaborate with the Support team to process quotes from support tickets, following up as necessary. * Work with the Provisioning team to ensure customer requests are fulfilled to a high standard. * Support in developing and improving internal sales systems (Salesforce), documenting and maintaining processes. * Monitor and update Salesforce data related to leads, contracts, products, opportunities, and quotes. Provide weekly sales reports. * Build a solid knowledge base of products and services through collaboration with technical colleagues. * Proactively identify and seek new customer opportunities through online research, LinkedIn engagement, referrals, and networking. * Assist in writing and preparing sales proposals. * Utilise LinkedIn and email outreach to generate warm leads and nurture relationships with potential clients. * Manage the sales pipeline, ensuring opportunities are effectively tracked and followed up. **What We're Looking For:** * A knowledge of ISP, Telecoms, or Computer Hardware is useful * Experience in a B2B sales environment. * Good skills in Microsoft Office suite (or Mac equivalents such as Keynote/Pages) for preparing accurate proposals and documents. * Initiative and Proactivity: A self-starter with the ability to identify new business opportunities and engage clients through email, LinkedIn outreach, and database management. * Customer-Centric Approach - A focus on understanding and meeting client needs, with a dedication to high customer satisfaction. * Technology Aptitude: Quick learner with the ability to understand and communicate new technologies and services to clients. * Communication and Organisation: Excellent verbal and written communication skills, with strong attention to detail. Ability to prioritise and manage tasks independently. * Collaboration: Strong teamwork skills, working seamlessly with technical, provisioning, and support teams to ensure smooth customer interactions
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