Graduate Product Specialist

Responsibilities: Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Solve problems for customers by performing basic troubleshooting. Drive software upgrades, configuration changes and other fixes to production systems. Communicate with users and identify root cause of issues. Be able to work on multiple projects at the same time. Communicate with customers in a polite and professional manner, ensuring that all questions are answered. Adhere to a sche... JBLK1_UKTJ