Customer Service Agent

Your new company Our client is an industry-leading organisation in the healthcare sector. Due to expansion, they are looking for an individual with a passion for providing outstanding customer experience to join their team. Your new role Working as part of a team, you will deal with customers using a range of media, you will liaise with key points of contact within the organisation to ensure efficient and effective delivery of services. When dealing with customers, you will gather data relevant to enquiries and track outcomes in accordance with GDPR regulations and internal systems. You will also deal with external agencies and stakeholders as part of the role. This is an excellent opportunity to join a high-performing team who have a real passion for what they do. Full training will be provided. What you'll need to succeed Experience in a contact centre environment A passion for providing excellent customer service Experience in a medical environment would be beneficial, such as care homes, NHS, private healthcare tec Confident user of CRM systems What you'll get in return Predominantly home-based role - need to be able to get to Guildford to collect equipment and for training Equipment provided Monday to Friday 9am-5pm role £13 per hour plus holiday pay 6 month temporary role with the potential to extend or become permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)