Housing Outreach Worker - Midlands

Position: Housing Outreach Worker (Midlands) Location: Hybrid working from home covering areas Leicester, Birmingham, Northamptonshire and Warwickshire Hours: 35 contracted hours per week Salary: up to £26,862.79 per annum plus car allowance of £1,980 per annum Closing Date: 10th November 2024 Interview Date: 14th November 2024  via Microsoft Teams     Job ref: 4268 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? We have an exciting opportunity for a Housing Outreach Worker at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living. This role is based working from home covering Leicester, Birmingham, Northamptonshire and Warwickshire. You will work closely with the Regional Housing Officers to provide greater contact and support to our tenants, to enable them to maintain their tenancies. We are looking for a communicative, well-organized individual to work this wide geographical area. In the role you will be making a difference daily to improving the lives and outcomes of our tenants. The role of Housing Outreach Worker will include: Providing effective tenancy and resident management in line with policies and procedures. Dealing with anti-social behaviour, tenancy changes and supporting tenants to maintain their tenancies. Developing, building and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services. Playing a key role in helping our tenants maintain their tenancy Ensuring fire safety and water safety remedial actions are completed & assisting regional housing officers with annual visitsThe role will support our housing officers within the Midlands. About the candidate: If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people’s lives, then we want to hear from you, you will also be: An excellent communicator Able to build excellent relationship with customers and colleagues Highly competent with Microsoft Office Highly competent with Open Housing or a similar data baseTraining and development will be offered as part of our offer to ensure the successful candidate can undertake the role. As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential. If you are a person who likes to make a difference and experience of working in a diverse housing organisation then this is the job for you! For more information about the role please contact, Sasha Macaffer Regional Housing Manager  About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work.  We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: Paid mileage and travel time between appointments Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rat for part time hours) Sector specific training is provided as part of induction plus opportunities for professional development. Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more Long service awards payable in 5 years increments Golden Hello/refer a friend receive up to £500  Cycle to work scheme Access to our Employee Assistance Programme Free DBS (Disclosures and Barring Service)  Excellent opportunities to progress your career within Advance Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support.  You will be required to provide evidence of right to work.  An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVSPOT