Are you passionate about hospitality and tech? Do you thrive in fast-paced environments where your systems expertise directly impacts operations?
We’re looking for a dynamic Systems Administrator to manage and optimize EPOS and system integrations across our business, helping to shape the future of our venues!
Why us?
· Referral scheme of up to £2000!! So spread the word.
· Up to 20% Bonus paid out quarterly.
· 50% discount on food and soft drinks across all our brands.
· Long service rewards including increased holiday and access to private healthcare.
· Discounted room rates at our award-winning hotels for you, your friends and family.
· 50% off Private Event Space hires.
· Health & Wellbeing Support.
· Mental Health & Legal Guidance.
· Financial Support & Advice.
· Access to a wide range of discounts from well-known brands.
· Access to our Enrichment Days & Events Calendar.
· Apprenticeship Programmes tailored to YOU.
The role
EPOS Management
- Program and manage Zonal systems, including product modelling, pricing, promotions, recipes, and more, across our entire estate.
- Lead pricing updates, product refreshes, installations, and capex projects—ensuring smooth, coordinated rollouts.
- Collaborate on menu updates and cocktail changes, working closely with teams to implement large promotions, discounts, and compliance measures.
- Maintain Zonal peripherals, from kitchen screens to mobile devices, and provide ongoing hardware/software support during site installations and upgrades.
- Offer expert training and support to teams through one-on-one sessions, group training, site visits, and audits.
System Management
- Support the seamless integration of Zonal with other operational systems like Contentful, Fourth, Procure Wizard, and Guestline.
- Assist in new software launches, working closely with project managers and taking initiative to master new systems.
- Help manage Procure Wizard, updating menu pricing, overseeing acquisitions, and ensuring accurate stock-taking.
- Be involved in asset management, Office 365 administration, and the onboarding/offboarding of employees.
- Provide first-line support and problem-solving assistance across the estate, keeping things running smoothly.
Why You?
- Passion for Hospitality: Ideally, you've worked in the industry and understand the fast-paced needs of pubs, restaurants, or hotels.
- Systems Savvy: Experience with hospitality systems at a managerial level, with a curious and eager-to-learn attitude.
- Problem Solver: You’re proactive and ready to tackle challenges head-on, finding solutions that keep the business running smoothly.
This is your chance to make a significant impact within a growing hospitality business.
Ready to take the next step in your career? Apply now and be part of something exciting!
*this role is based in our Support Centre in SE1 London and you will be required to work a minimum of 3 days per week either from there or within our sites regionally.