Customer Service Advisor

Company:  CV-Library
Location: West Malling
Closing Date: 19/10/2024
Salary: £22,000 - £22,500 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Customer Service Advisor 12 months Fixed-Term Contract / £22,500 per annum / West Malling, Hybrid   My client, a UK wide leader in their market, are looking to recruit a Customer Service Advisor to join their rapidly growing customer services team on a 12 months fixed-term contract. The successful candidate will either be looking to get a year’s office experience under their belt, or simply have previous office experience looking for a contract position. Key Responsibilities Provide helpdesk support to customers by email and telephone Ensuring customer queries are actioned in appropriate time keeping up with the teams SLA’s To work towards providing the highest level of customer satisfaction Inputting data onto the internal database General administration dutiesEssential Skillset Some exposure to an office-based role is desirable Previous experience in a customer service or admin role is highly desirable Excellent communication skills, written and verbal Ability to work to tight deadlines ‘can-do’ attitude  Benefits £22,500 West Malling, Kent – 2 days in the office, 3 days at home 25 days holiday + bank holidays Excellent progression routes – 18 people in the past 1.5 years have been promoted in this team Private health insurance  Customer Service Advisor 12 months Fixed-Term Contract / £22,500 per annum / West Malling, Hybrid
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