Company:
DMA Group
Location: Guildford
Closing Date: 13/10/2024
Hours: Full Time
Type: Standard
Job Requirements / Description
Fantastic Opportunity: Customer Service and Sales Coordinator
Location: Guildford - on-site
Salary: £30,000 - £35,000 per annum (depending on experience) plus excellent benefits
Hours: 08:00 to 17:30 Monday to Friday and 07:00 to 12:30 one in three Saturdays.
Do you thrive in fast-paced environments, love customer service, and want to be part of a company that is making a real impact on the environment? We are looking to recruit a Customer Service and Sales Coordinator to join our client’s busy team based in Guildford.
Role:
You will be responsible for dealing with a range of Customers incoming telephone calls, from National Construction Companies through to small, independent businesses and private householders.
Working in a telephone-based customer service office, you will have a passion for delivering an excellent Customer experience that will enable my client to continue our growth through repeat and new business.
You will understand my client’s business to promote all the services they are able to offer and identity opportunities for cross selling.
Ideal Candidate:
Excellent communication skills.
Experience using bespoke in-house sales systems or customer databases.
Ability to engage with a diverse range of customers.
Proven track record in inbound telephone customer service.
Ability to learn products and services to cross-sell.
Strong organisational skills for day-to-day administrative tasks.
What We Offer:
Comprehensive benefits package including Private Health Care, Life Cover, and Pension.
DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals. If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S, Financial, Engineering, Technical DMA have a portfolio of clients covering numerous sectors: Infrastructure & Construction, Manufacturing, Environmental & Recycling, Business Services, Engineering and Logistics
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