General Manager / Operations Manager

Job Title: General Manager / Operations ManagerWe seek a high calibre individual for one of our key clients with a comprehensive understanding of all print manufacturing processes, with extensive knowledge of the Large Format Print and Point of Sale print sector. Excellent organisational and people management skills. Focus on operational and manufacturing needs. Can motivate and communicate effectively with team. Process driven and minded, aligned to overall understanding of business operations. Ensure that revenue and profitability targets set in the budget are met and work is delivered on time.Responsibilities:Manage all aspects of production.Oversee all staff related to production.Ensure production process is as effective as possible and aligns to commercials.Staff management across production, supported by key departmental heads.Run daily production meetings.Contribute to overall strategy and development of the business.Ensure that formal quality process and procedures are followed and reported.Support maintenance and development of ISO9001 Quality management system.Operational and Process:Ensure production operates to agreed procedures and quality standards.Handle all technical problems for projects and products.Implement continuous improvement procedures and methodologies to improve product and commercial return.Maintain an overview of production scheduling and provide resilience.Challenge processes for continual improvement.Work with Group Managing Director Operations to seek further improvements and align with Group strategy.People Management:Manage existing team and work with department heads to support and develop.Effectively recruit, train, evaluate, motivate, delegate and monitor team.Ensure team is trained and kept up to date with new advances in hardware and software.Balance resources against risk to service and overheads.Financial:Understand the financial implications around products being produced.Ensure all costs captured in relation to production and extra charges.Understand the financial impact of individual contributions and actions of the team.Strategy and Leadership:Champion the company and services – set the professional tone and voice of the company for others to follow.Proactively work with the management team to deal with and resolve any company-wide issues.Provide strategic leadership around continuous improvement.Ensure staff and equipment are continually reviewed to create facilities aligned with the company’s growth.Key Performance Indicators (KPIs):Meet performance review objectives.Deliver operations projects on time, within budget and to specification.Create & deliver manufacturing plan to budget.Create & implement facilities to meet business requirements.Support maintenance & development of ISO9001 & 14001.Key Skills:Experience in the manufacture of printed goods.Strong problem-solving skills (containment & counter-measure).Strong experience in supply chain management (including lead time reduction, packaging).Manufacturing excellence (including Six Sigma, standard operations, plant layout, waste elimination and continuous improvement).Communication, influencing, negotiating and assertiveness.Decision making and sound business judgement.Demonstrate lean manufacturing experience.Quality management, delivering customer requirements.Key Attributes:Professional and positive approach.Self-motivated.Good sense of humour.Approachable.Responsible.Initiative-taking, risk-oriented, and results-focused.Effective planning and proactive.Your Development:Realise your full potential, not only within this job role but also in any future job role within the Group.Engage in self-development activities.Identify your own training needs during performance appraisals.Target your training and development needs to assist in the achievement of the Company’s goals. #J-18808-Ljbffr