Facilities Assistant

Facilities Assistant required- Permanent

Your new companyOur Client was founded in 1927. They are one of the leading insurance brokerage, risk management, and human capital consultant companies in the world. With significant reach internationally, our organisation employs over 52,000 people and our global network provides services in more than 130 countries.

Your new roleThe purpose of the role is to provide facilities support to the client's portfolio. This includes, but is not limited to, running access control for our UK estate, ensuring their London buildings are maintained, creating a safe and pleasant working environment for staff and visitors. Managing their post rooms and ensuring we remain H&S compliant.

Running access control for our UK estate - creating/cancelling access passes and management of the systems

Conduct routine inspections of the facilities to identify maintenance and repair needs

Coordinate with external vendors and contractors for repair and maintenance services

Respond promptly to facility-related emergencies or urgent requests

Ensure compliance with health and safety regulations and maintain a safe working environment - escalating issues where appropriate

Assist in maintaining records of maintenance activities, repairs, statutory documents

Running post rooms

Support the Facilities Manager in planning and executing facility improvement projects

Assist with general administrative/ad hoc tasks as needed

What you'll need to succeed
To succeed in this role, you will need to require the relevant experience in a facilities workspace, ideally within a corporate environment. You will require the following:

Excellent communication skills - written and verbal.

A minimum of 2 years Customer Service experience (preferably in a Command Center and / or Call Center environment).

Intermediate computer skills in MS Office - e.g. Word, Excel.

Prior knowledge and skills in utilizing CAFM applications, e.g. Maximo/QFM - especially work planning and scheduling functionalities.

Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs.

Relationship building and influencing capabilities.

Keen attention to detail with the ability to prioritize and execute a diverse workload in a high-pressure environment.

Ability to deliver exceptional customer service to Stakeholders (internal and external).

Tertiary qualifications in Business Administration / Property / Facilities Management or related discipline would be highly advantageous (although not mandatory).

Previous experience in working with Third Party Vendors would also be advantageous (although not mandatory).

Self-motivated, confident, honest and flexible, with a professional work ethic.

Be flexible and adaptable to change.

Exceptional attention to detail.

Demonstrates the Sodexo values and behaviours.

A strong commitment to Zero Harm and a strong safety culture.

Prior experience in quote management.

Asset data management qualifications / experience would be advantageous

Asset data and trend analysis experience.

People management

Essential:Eligible to live and work in the UK
Experience in FM environment

DesirableIOSH cert
What you'll get in return

• £28,560
• 25 days + BH
• Discretionary bonus based on company and personal performance
• 9% pension (5% client)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #