Property Receptionist

Property Receptionist - London, SE8 Start immediatly, Tues to Sat, 9am-6pm, £13.15ph  Luxury apartments in Deptford, require a customer focused Reception/Administrator to deliver front of house support within their property. Duties will include: Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Handle day to day enquiries and complaints from residents and escalating where required. Support in the preparation and delivery of customer communication ensuring residents are regularly updated on building matters and other matters that may impact their experience. Manage parcel overflow ensuring both residents and delivery companies are ‘managed’ to follow parcel strategy. Conducting inventories of apartments Ensure the resident move in and move out process is seamless. Requirements Previous Reception, Customer Service, Reception, Front of House, Concierge experience. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Well presented Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. This is temporary role to start immediately. Post your cv now! (Ritz Rec Emp Bus)