Service Engineer

Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.What you will doOur Service Engineers are involved in servicing Intruder Alarms, Access Systems, CCTV and Fire Alarm Systems. The successful engineers will Service the Fire and Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Multi skilled Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.How you will do itProvide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.Ensuring your time is managed efficiently and jobs are prioritised correctly.Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.What we look forEssential:-Experience within Fire & Security industryDriving licenseAbility to lift and climb laddersHad or have previous experience working in a customer facing environmentPreferred:-Hold current relevant qualifications to the industry i.E. 18th edition/ NVQ/ City and Guilds/BTEC/FIAWhy work for ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-Competitive basic salary with excellent additional earnings potentialOvertime – as requiredGenerous callout payments – Best in the industryTravel Time – Averaging 3% of basic salaryEngineering Commission scheme – Averaging 7% of basic salarySales referral incentive schemePension – we match up to 7%25 days holiday plus 10 bank holidaysCompany Vehicle, uniform, all PPE, tools and ongoing training providedIndustry leading Health & Safety and an employee assistance programCareer progression opportunities - newly introduced Engineering career ladder 2022Our team average 20+ years length of serviceThe opportunity to become a valued member of our Winning TeamStaff referral scheme up to £2,000Rewards & recognition programmes