European Customer Service Executive

European Customer Service Executive - Newcastle City Centre 36 days holiday - brilliant team culture. (Languages would be a strong bonus) A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role! Ace Newcastle based admin role with loads of variety in a growing business. One for the Customer Service pros! £26,000 - £27,000 plus insane 36 days holiday! Work with a lovely multicultural team, great bunch of people! Prime city centre location in Newcastle. You will get full training. This is a global business - European HQ is in Newcastle – growth across Europe, the Middle East and Africa in the next 3 years. You’ll need a great attitude, flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email! Absolutely super Monday to Friday office-based role! Speak to Natalie @ Duval! Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock! Apply today - Start November 2024 The Role: * Dealing with correspondence, phone calls and queries * Customer service to provide for customers and work with customer service team in China * Responsible for handling all orders from customers Order to Cash * Close relationship with sales team * Helping managing bookkeeping * Accounts payables * Accounts receivables * VAT returns (in various Western Europe countries) * Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture * Freight purchasing assistance * Monitoring staff travels with travel agent. Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval