The Receptionist is responsible for providing a welcoming and professional reception service for Lockheed Martin UK Head Office in London, including effective use of the main switchboard. The Receptionist is the first point of contact for external callers, personal visitors and for staff at all levels. The Receptionist is expected to be able to communicate effectively with staff and visitors and to work as part of a small team within the large Corporate Organisation.
The main areas expected to be covered are:
- Provide an effective and efficient reception service, maintaining the highest standard of customer service, offering a warm and professional welcome to internal and external customers/guests
- Responsible for the operation and maintenance of the switchboard, voicemail and contact information
- Supervising and editing of office security badge system
- Verify IDs and Documents for Security Clearances.
- Distribute and post incoming and outgoing daily mail
- Collect and distribute deliveries when required
- Book taxis and couriers
- Keep the reception, conference rooms and pantry kitchen presentable at all times
- Schedule meetings using outlook
- Order breakfasts and lunches as required
- Prepare meeting rooms ahead of the next day
- Ensure all badges are collected daily and action monthly badge check
Required skills for the role:
- Confident and assertive with people at all levels (e.g. staff visitors, the public, VIPSs)
- Ability to create a welcoming, friendly and professional environment
- Good working knowledge of Microsoft packages and database management
- Excellent administrative and organisational skills and experience
- Good communication skills
- Understanding of Health and Safety practice
- Exceptional team player with ability to leverage internal support as required
- Ability to handle multiple tasks and balance work to meet deadlines and remain calm under pressure
- Ability to remain flexible
- Ability to work alone and manage busy environment
- Ability to be proactive
- Time management
Equal Opportunity Statement
Lockheed Martin is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence. By engaging with all our employees' diverse talents and experiences every day, we can innovate different and better, creating cutting edge solutions and unparalleled customer value.
We know that diversity of thought leads to better solutions for our customers. Our top priority is finding the best candidate for the job and if you are interested in the position, we’d love to hear how you might contribute to our mission and our team and would encourage you to apply, even if you don’t believe you meet every one of the criteria set out in our job advert. In addition, we are committed to inclusion of all individuals and will make reasonable adjustments to our applications process. If you require assistance or adjustments to participate in the job application or interview process, please contact [email protected] or call 023 92 458 000.