Client Relationship Manager (“CRM”)

About Health Partners Health Partners Group is a UK leading provider of comprehensive health and wellness services, dedicated to fostering healthier, more productive workforces across a variety of sectors. Our expertise spans mental health support, neurodiversity, physiotherapy, overall wellbeing, and absence management, currently benefiting the health of over 2.We work collaboratively with businesses in various areas such as construction, retail, manufacturing, local government, and blue light services, to tailor solutions that meet the unique demands of each industry and contribute to the long-term success of the organisations we work with. We are recruiting for a Client Relationship Manager who has a passion for excellence and a talent for nurturing client relationships to join our growing Client Services division. This is a full time position, 37.5 hours per week, homebased with travel to clients sites. You will be directly responsible for the management and strategic development of client relationships, working closely with the Client Services Director to ensure our services align with our clients' HR, Health & Safety, and Wellbeing objectives. Conduct face-to-face visits, telephone calls, educational outreach, email correspondence, and video calls to maintain client engagement. Consult with clients on new and revised occupational health services to foster commercial growth of contracts. Support the Business Development team with tendering, renewal opportunities and contract delivery evidence. Lead client implementations, coordinating clinical and operational resources in conjunction with other departmental leads. Analyse client management information to identify trends and opportunities for service enhancement. Liaise with and manage sub-contractor relationships, ensuring seamless service delivery and reporting. Remote Working Disclaimer Please note that this job advert is for remote working from home in the UK only. Ability to produce and analyse business management information Proven track record of successfully delivering multiple projects on time We are offering a competitive salary for this role, dependent on qualifications and experience, alongside our regularly reviewed company benefits package. Competitive annual salary dependent on qualifications and experience Contributory pension scheme up to 6% Life assurance Starting on 25 days annual leave plus bank holidays, increasing with length of service Discounted gym membership Cycle to work scheme Health cashback scheme Diversity & Inclusion Statement Health Partners are a proud member of the Disability Confident scheme. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.