After Sales Engineer

After Sales Engineer

Location: Nottingham

Automation/Materials Handling

Perm - £40 - £45K

About Us:

Join a pioneering company at the forefront of automation and materials handling! We specialize in providing innovative solutions for a range of industries, with a strong focus on customer satisfaction and excellence. We are looking for a dedicated and experienced After Sales Engineer to join our dynamic team in Nottingham.

Key Responsibilities:

• Account Management: Build and maintain relationships with legacy clients, specifically those utilizing overhead cranes.
• Service & Spares: Provide exceptional after-sales support, managing service and spares operations effectively.
• Resource Management: Organize and manage teams to ensure timely and efficient service delivery.
• Supplier Relations: Communicate with suppliers to negotiate pricing and ensure the best terms.
• Customer Interaction: Respond to emails, questions, and requests from clients, ensuring proactive management of key accounts.
• Technical Expertise: Read and interpret technical drawings to provide accurate and effective support and solutions.

Qualifications:

• 3-5 years of experience in a similar role within automation or materials handling industries.
• Proven experience in service and spares, after-sales support.
• Strong leadership and man-management skills.
• Ability to manage resources and organize teams effectively.
• Excellent communication skills, both with clients and suppliers.
• Goal-driven mindset with a proactive approach to handling client accounts.
• Technical proficiency in reading and interpreting drawings.

What We Offer:

• Salary: £40,000 - £45,000 per annum
• Bonus: Performance-based bonuses
• Benefits: Comprehensive pension plan and additional benefits (company car TBD)
• Professional Development: Opportunities for career growth and advancement within a leading company in the automation sector.

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