NW Recruitment are looking to recruit a Account Manager for their client in Burnley
Manage existing and potential customer enquiries received via phone or email.
Management of customer requirements including:
Enquiry handling and logging
Development of formal quotation.
Liaise internally and with customer to ensure delivery on time.
Liaise with the NPD team, sourcing and purchasing departments.
Forecasting of opportunities on a monthly / quarterly basis including the accurate determination of when the sale will land and the associated likelihood of success.
Input data onto SAGE system
Maintain and develop relationships with existing customers at all management levels.
Liaise with buyer and account handlers to manage stock levels.
Complete all enquiries in-line with company processes.
Handle incoming phone calls.
Provide holiday/sickness cover for order processing.
Any other reasonable tasks required by the company.
Required Skills, Experience and Requirements
Enthusiastic and proactive nature.
Excellent communication skills with customers and suppliers, both verbal and written.
Highly process driven with excellent file management skills.
Clear, articulate and effective communicator.
Effective Time Management.
UK travel to visit existing and potential customers with the possibility of overnight stays may be required.