Events & Groups Manager

Events & Groups Manager The Emory and The Berkeley A fantastic opportunity has arisen for an experienced and passionate Events & Groups Manager to join the Events Sales team at The Emory and The Berkeley. The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, were still taking style, comfort and service to inspiring new levels. Theres nowhere quite like it. And thats the way we love it. The Emory, a project designed by the late Lord Richard Rogers,is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park , The Emory presents 61 contemporary suites set over nine floors. As an Events & Groups Manager , you will ensure and develop in an organised and planned manner, effective management and efficient, courteous service of all Events areas, ensuring the highest standards of quality and presentation whilst acting within the departmental budgetary and policy requirements. Main responsibilities of the Events & Groups Manager include, but are not limited to: Ensure that Events revenue is maximized wherever possible, assisting the Head of Events & Groups with the annual budget process and completing the weekly forecasts. Maintain and check the correct laid down billing and accounting procedures. Undertake weekly regular checks and action plans on revenue; variances recognized and acted upon. Assist the Head of Events, in conjunction with the Executive Chef and General Manager, an Events price structure for all banquet and special arrangements, to ensure company and hotel profit margins are met. Action and co-ordinate all detailed function arrangements promptly (e.g. equipment hire flowers). Control and carry out the follow up system on previous bookings together with cancelled bookings. Follow up all enquiries with great efficiency and maximum speed to maximize conversions to definite bookings. Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times. Successful candidates for the Events & Groups Manager will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service. We anticipate applicants will have previous experience in a similar role within a luxury hotel environment. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies include enhanced Maternity and Paternity Pay. Holiday allowance increases after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals . Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and an award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay* includes an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT