Remote Customer Service Advisor

Customer Service Monday - Sunday 35 hours £22,000 6 month contract November start date Remote Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home? I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team! What will you be doing? * Supporting customers through fraud cases * Liaising with 3rd parties to gain more information * Reviewing documentation and updating the case accordingly * Providing a professional and empathetic approach * Completing administration on the system What do you need to apply? * Proven experience dealing with complex queries * Excellent communication skills both written and verbal * Experience within financial services would be desirable Must be able to pass a credit and DBS check to apply! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age