Call Centre Sales Manager - Outbound Team Lead - Lead a team to success - B2B Outbound Sales Performance - Exciting SaaS beast based in Manchester.
Be responsible for sales performance for a team of 10 Inside Sales BDMs
Coach, Manage and Mentor high performance Telesales Executives!
Manchester- COME ON!
What are you waiting for? Brilliant earnings - Monday to Friday!
£40,000 salary based on experience and incredible uncapped OTE, amazing training plus incredible benefits including 34 days holiday, on-site gym in a stunning, modern office building!
You must have managed a team in an outbound, dynamic - call centre or large sales floor environment.
Get on board the gravy train!!
Outbound B2B software sales into the SME market - This is a glorious opportunity to get on board the gravy train, the best sales performance environment in the North.
We want energy, coaching, motivation, carrot with a little tiny bit of stick. Dynamic incentive driven people, teams and environment.
Sales - Leadership - Coaching- Manchester based SaaS Tech business - Tech - Growth - Software Sales - Telesales
Can you mentor and motivate a team in a high performing sales environment?
Speak to Kaylie @ Duval for more details!
This role requires a sales floor manager who can get the best out of their people. Ideally you'll be from a SaaS background and have experience of KPI’s, campaigns, data and a proven track record of leading a team of 10 and helping them successfully meet targets.
The Role:
- Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs
- Ongoing development planning to drive performance through effective communication and documentation
- Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats
- Deliver weekly plans through daily performance & stat reviews
- Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies
- Deliver documentation based on the constant coaching and improvement of their team
- All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
- Keep up to date with any campaign/company updates and changes
What we’re looking for:
- Must have at least 3 years’ experience in a management position leading a sales team to targets
- Competent user of salesforce
- Uses statistical analysis to implement long-term and short-term fixes
- Set a constant example in terms of behaviour and setting standards
- Gains feedback and analyse the way you communicate
- Always consistent and professional
- Manages and assists in performance improvements
- Analytical and problem-solving skills - can interpret MI and deliver Action Plans
- Good understanding of Inbound and Outbound telephony/dialler systems
- Excellent communication skills - effective coaching skills; the ability to build relationships & can motivate staff
- Strong organisational aptitude and proven time management skills
- Excellent people management skills
- The proactive and decisive approach to problem-solving
- Strong organisational aptitude and proven time management skills
- Highly effective communication
The Benefits:
- 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service.
- Perkbox discounts.
- Pension Plan and Life Insurance.
- Access to Employee Assistance Programme.
- Company incentives, access to discount schemes.
Are you a manager, motivator and outbound sales leader? Apply now, or speak to Kaylie @ Duval for all the info!