Sales & Sales Support

My client is a small family run business that have plans to grow.

They are seeking a sales executive to join them on a permanent basis.

Salary is £24000 - £35000 (dependent on experience) + commission.

Monday to Friday 9am 5pm and every other Saturday 10am 2pm.

RESPONSIBILITIES:

• To be the first point of contact for new enquiries and showroom visitors
• Providing customer advice and support over the phone, via Live Web chat and by email enquiries.
• Efficiently qualifying leads
• To visit customers in their homes in order to advise on and sell our range of products
• To assist in the sales of products by creating and researching new leads
• To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills
• To understand and learn the technical aspects of the product range
• To communicate effectively and work as part of a small team with a can-do attitude and a flexible schedule
• Ensuring the client is happy with the service they receive, including aftercare
• Meeting customers in their own home at times, processing orders which will involve taking detailed requirements and accurate measurements
• Lead generation from an existing database, requesting feedback reviews and referrals and supporting the development of new prospects. This will largely include cold calling by phone and in person.
• To achieve a high conversion rate and customer service score whilst selling accurately and hitting a target

REQUIRED SKILLS:

• Confidence in generating interest/cold calling new prospects
• Well-presented and professional
• Honest, reliable, ethical and conscientious
• A good organiser with time planning skills and good timekeeping
• Great at following up, keeping track of, and converting sales
• Full UK driving license
• Eligible to work in the UK