Housing Administrator

Good Afternoon, I am currently representing Sutton Housing Partnership, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of £15.18 which is negotiable dependent upon experience. We are looking for a Housing Administrator this role will be: SM1 4LE The right candidate will: * Be the first point of contact for customers making requests or enquiries to SHP through a variety of channels. * Be part of the ongoing development of the customer related processes and deliver in line with the agreed processes. * Ensuring customer contact details are recorded and updated. * Be resilient, empathetic and manage residents' expectations firmly and respectfully. We require the following: * Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, Chat, social media etc. * Have excellent organisational skills with the ability to prioritise workloads to meet customer’s needs. * Use of NEC (Northgate) or equivalent. (Desirable) To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon