Automotive Service Advisor required in Southampton.
An opportunity to join a highly successful Main Car Dealership.
Salary, depending on experience, in the region of 27,000 with the opportunity to earn up to earn bonus circa 35,000.
Monday - Friday with Saturday morning on a rota basis. (1 in 3)
We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers.
The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments. There will be an element of 'upselling' additional products or services where required - e.g. new windscreen wiper blades, brake fluids, oil, new tyres .
This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after.
Requirements:
- Motor Industry experience in a Service Advisor / Aftersales Advisor role;
- Computer literate;
- Strong communication skills and a good telephone manner.
We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role.
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1576
Service Bookings - Service Advisor - Workshop - Dealership - Aftersales - Automotive - Service & Aftersales - Service Manager - Aftersales Manager - Service Leader - Aftersales Leader - Automotive - Motor Industry - South Coast - South of England - Hampshire - Southampton - Portsmouth - Poole - Salisbury - Winchester - Fareham
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.