Location: Central Support, Hemel Hempstead
Job Type: Full Time - Hybrid Permanent Contract
What we need in a nutshell
We are looking for a confident and experienced salesperson, able to switch between business and consumer sales with ease. You will be selling our holidays via third parties and direct to consumers who are booking group holidays.
Who are we?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Our guests enjoy accommodation ranging from the classic caravan to our exclusive Rockstar accommodation and 27 holiday parks that are jam-packed with fantastic facilities and buzzing with great activities and events. Want to find out more about our holidays? Check out our
website: awayresorts.co.uk.
What you’ll be doing:
You will be in frontline sales, building relationships with third parties who sell our holidays, managing sales direct to special interest groups, and identifying new routes to market. This includes:
- Administrative duties including use of booking system, maintaining and accurate recording of data
- Gaining new customers and maintaining the prospect database by outbound calling, networking and exhibitions
- Preparing proposals for group bookings by liaising with other internal departments such as revenue management and inventory, marketing and the onsite operational team
- Looking after your group customers throughout their journey with us – hosting familiarisation events, being their point of contact and working with parks to make sure they feel the Away Resorts love
- Assist in building a network of third party partnerships and relationships to increase sales
- Finding and establishing new opportunities and routes to market that reach different audiences at a relatively low cost and help to grow occupancy in off-peak periods
What you’ll be doing
You will be in frontline sales, building relationships with third parties who sell our holidays, managing sales direct to special interest groups, and identifying new routes to market. This includes:
- Gaining new customers and maintaining the prospect database by outbound calling, networking and exhibitions
- Preparing proposals for group bookings by liaising with other internal departments such as revenue management and inventory, marketing and the onsite operational team
- Looking after your group customers throughout their journey with us – hosting familiarisation events, being their point of contact and working with parks to make sure they feel the Away Resorts love
- Assist in building a network of third party partnerships and relationships to increase sales
- Finding and establishing new opportunities and routes to market that reach different audiences at a relatively low cost and help to grow occupancy in off-peak periods.
Skills, experience and qualities you’ll need:
We are looking for a confident and self-motivated sales executive who is ready to make their mark in a dynamic and growing company. If that’s you, and you can tick the boxes below, let’s hear from you.
- Sales & customer service experience in the holiday park, hotel or hospitality sector
- Brilliant communication skills, a sharp financial mind and computer literate with a good level of expertise in Excel
- Bursting with enthusiasm for proactive selling, particularly on the phone
- The ability to empathise, solve problems, and make customers feel valued
- Great organisation and time management skills, able to see the big picture and manage the small details
It’s the icing on the cake if you have experience of using booking systems, you can present confidently and you have had some involvement in the setting of budgets and targets too.
With holiday parks across the country, we also need you to be able to drive and be willing to travel with some overnight stays.
It’s about your values too. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.
What we can offer you:
This is an exciting and varied role, and it can also lead to great opportunities for career progression for you. We look after you with a great range of benefits, including:
- Competitive pension
- Bonus scheme
- Employee Scheme - Perkbox
- Enhanced Family Benefit
- Life insurance
- Discounts on Away Resorts holidays
- On-park discounts
- Awards and recognition
Want to join our team? Here’s how to apply:
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want you to bring your whole self to work!