Sales Administrator

Sales Administrator Permanent Opportunity Dudley Hours of Work: 8.30am – 5pm Monday to Thursday 8.30am – 4pm Friday with 1-hour unpaid Lunch We are working in partnership with an excellent Steel Stockholder who are recruiting for an experienced Sales Administrator/Account manager on a permanent basis. Ideally you will have industry knowledge and be passionate and have excellent account manager experience. The Role and Responsibilities. * Manage and maintaining customer accounts. * Manage and maintain customer stock profiles and back-to-back commitments. * Manage and maintain Sales contract orders. * Handling urgent calls, emails, and messages when sales representatives are unavailable. * Answer customer queries, informing them of delays and arranging delivery dates. * Check all orders received have the correct information (price, PO etc.) * Inputting orders, ensuring they are processed according to customer requirements, accurate and delivered in a timely manner. * Communicating with other departments to resolve any queries regarding production, transport, quality, or finance. * Face to face customer visits when required. * Supporting the sales department with other administrative tasks, if requested. * Monitor schedules to ensure all jobs are produced in time for the customers required delivery date. Sales Account Manager requirements: * Customer centric with good interpersonal skills. * Computer literate and able to use Microsoft Word, Excel, and Outlook. * Fluent and effective communication skills; written, verbal and electronic. * Good admin and organisational skills. * Creative and confident in finding solutions to everyday challenges. * Steel experience. Company Benefits * 6.2 weeks (inclusive of 8 Statutory Bank Holidays) * Early finish on a Friday 4.00pm. * Free Onsite Parking * Company pension. To apply for this excellent opportunity, email your CV NOW! Concept Resources are an equal opportunities employer