Parts advisor (hgv)

Parts Advisor (HGV) Durham £26,750 – negotiable plus Bonus scheme 44 hours per week Monday to Friday with rota Saturday work Use of company vehicle if applicable Duties: * Professionally handle incoming calls to promote and secure parts sales. * Work with suppliers to purchase parts at competitive prices while maintaining stock levels. * Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets. * Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs. * Perform stock cleanses and manage internal transfers efficiently. * Provide excellent customer service to local and national customers to encourage repeat business. * Help in building a customer base and promoting the truck and trailer services. * Manage cash and payment systems following company procedures, prioritizing safety. * Work with the parts team to meet sales and delivery targets, including over-the-counter sales. * Evaluate local market conditions and identify sales opportunities. * Comply with health and safety procedures. * Demonstrate the company's core values in daily work. * Collaborate with van drivers to ensure timely deliveries. * Perform additional tasks to ensure smooth branch operations. Key Specialist Skills and Knowledge: * Commercial Truck & Trailer Parts * Communication Skills * Telephone Skills * Computer Skills * Customer Service * Health & Safety Knowledge If you are interested and would like to discuss further, please apply today. If you do not hear from us in the first 2 weeks, please understand you have not been shortlisted for this role