Senior Call Centre Manager

Head of Telesales - Senior Sales Manager - B2B Outbound Sales Performance – Sales Leadership Role for an exciting SaaS business going BOOM! Manage a team of 50 with Sales Floor managers - coach and train graduates with limited experience to overcome objections to increase appointments and bookings - B2b SME specialist - Incredible carer opportunity and progression! The playbook is set out - you just need to execute! Coach, Manage and Mentor a team of high performance Telesales lead gen Executives and Inside Sales BDMs to SUCCESS! Manchester - Office Based - Monday - Friday- Gorgeous city centre office building. £40,000 - £60,000 base salary based with fantastic OTE PLUS incredible benefits including 34 days holiday, on-site gym - super motivated, passionate team. You must have managed a team in an outbound, dynamic – call centre or large sales floor environment. Wicked role in a modern tech / software business – high performing, driven, sales environment - speak to Iain @ Duval We need a call centre, outbound sales leader with experience of salesforce, data, campaigns, KPIs, people management of managers and a real growth mentality. Develop exceptional performance, growth and results through analysing data, performance, management and innovative big team leadership. Work closely with 2 heads of and facilitate growth in this very ambitious, award winning, growing business. Start November - apply or get in touch with Iain This role requires an experienced Outbound sales manager who can get the best out of their people. Ideally you'll be high energy and used to high frequency volume, and have experience of KPI’s, campaigns, data and a proven track record of leading a small team and helping them successfully meet targets. The Role: * lead and execute the playbook - increase appointments and leads converted. * Optimise the state-of-the-art hot data CRM system, using your knowledge and experience to develop exciting new business sales campaigns. * Leading an existing high performing inside sales management team plus circa 60 business sales consultants. * Liaise with the Head of New business and the Business Development Managers to plan and optimise diary management and performance * Continuously seek to make incremental improvements in the sales performance through coaching and monitoring all lead conversion activity. * Contribute and support Bright Marketing and Sales strategy What we’re looking for: * Ability to build, manage and drive sales performance in a targeted, entrepreneurial business. * Hands on, resilient leader, lead from the front * A proven track record in large team Telesales management / call centre management * Confident and forward-thinking sales approach * Excellent communication skills * Ability to influence and liaise with all levels up to Directors. * Motivational and inspiring leader * 3 Years’ experience in previous role with a similar profile * Communicate with senior stakeholders. * Over 3 years’ experience within sales management to successfully lead a high achieving and growing team of BDM to reach their targets. * As Head of Telesales, you will need to be a relationship builder who can work with all people, start, and maintain healthy business relationships. * You must be organised and punctual to manage your day-to-day tasks to a high standard. * You will need the ability to quickly attain an understanding of your all teams’ members needs and how you can help them flourish. * Exceptional written and oral communications skills The Benefits: * 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service. * Perkbox discounts. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. Are you a manager, motivator and outbound sales leader? Apply now, or speak to Iain @ Duval for all the info