Operations Controller

Are you looking to progress your career by working on Britain’s biggest construction project? Balfour Beatty VINCI is working with a range of organisations to design and build 90km West Midlands stretch of HS2 - Britain’s new high speed railway. Our work is essential to enable HS2 trains to travel between London and Birmingham . It’s an incredibly exciting time to join us - we’re at peak construction with work really ramping up on a broad range of assets including bridges, tunnels and viaducts. Plus you’d join 9,000 people across 72 nationalities working on this exciting section of HS2 across the region. We currently have an exciting opportunity to join our team as an Operations Controller within the Routewide Logistics Team. This role will be based on site in Kingsbury Birmingham . Role Responsibilities;  • Operational Oversight  - Oversee the daily operation of the workforce management system, ensuring all processes run smoothly and efficiently.  - Monitor system performance and usage, identifying areas for improvement and ensuring optimal functionality across the project.  - Coordinate and manage the activities of the Workforce Management System Administrators and Technicians, ensuring their tasks are aligned with project priorities. • Workload Prioritisation - Assess incoming tasks and inquiries, prioritising workload based on urgency, impact, and strategic importance.  - Allocate resources effectively, ensuring that the Workforce Management System Administrator and Engineering Technician focus on the most critical tasks.  - Adjust priorities dynamically in response to changing project needs and emerging issues. • Point of Contact  - Serve as the primary point of contact for all workforce management system-related inquiries, both within the team and from the wider management team.  - Provide guidance and support to team members, addressing any challenges they may encounter in their roles.  - Liaise with other departments and senior management to communicate system updates, performance reports, and any significant issues that arise. • Reporting and Analysis - Oversee the generation of regular and ad-hoc reports on workforce management system performance, usage metrics, and issue resolution. - Analyse data to identify trends, potential risks, and opportunities for system enhancement. - Present findings and recommendations to senior management, supporting informed decision-making. Experienced required Qualification in business administration, communication, IT or related field Working knowledge of Microsoft Office suite, Excel and Project in particular Proven experience in a operations management role, preferably within the construction or infrastructure sectors. Strong understanding of cloud-based systems and effective application in large-scale projects. Demonstrated experience in team leadership, workload prioritisation, and resource allocation. Excellent analytical and problem-solving skills, with a focus on data-driven decision-making. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Please note candidates will need to have a current valid right to work in the UK to be considered for this role. Benefits of working with us • Flexible working available for some roles • Free parking • Travel allowance for eligible candidates • Family friendly leave policies • Excellent pension contributions • Healthcare • Health risk assessments • Access to employee assistance programmes • Access to annual flu vaccinations About Balfour Beatty VINCI Balfour Beatty VINCI is a long-established joint venture between two powerhouses for the delivery of critical infrastructure across rail, transport and other iconic projects in the UK and beyond. We started working together over 30 years ago to deliver the Channel Tunnel, as members of the TransManche Link consortium. In the Midlands, it is Balfour Beatty VINCI’s role to design and build the route, ready for tracks and signalling to be installed. Our work with HS2 Balfour Beatty VINCI have been awarded a 90km section of the HS2 project from Long Itchington in Warwickshire to the centre of Birmingham and then on to Handsacre in Staffordshire. Overall, we will be building the following across all our sites: • 9.3km of viaducts • 62 overbridges • 35 cuttings • 56 culverts • 62 embankments • 2 twin bore tunnels and 2 cut and cover tunnels • 28 underbridges and 11 underpasses Diversity and Inclusion Balfour Beatty VINCI (BBV) is delivering equal opportunities for everyone that is part of the team and for people that are yet to join us. We are an inclusive employer and welcome people from all backgrounds to come and join our team, including people with different physical abilities and neuro diversities. We are working to represent the communities Balfour Beatty VINCI works in through our workforce. We have embedded Equality, Diversity and Inclusivity (ED&I) Champions across our sites and are guided by strong accreditations that ensure we demonstrate our ability to support our people effectively. We care about being inclusive and that means we encourage applications from people with diverse set of backgrounds and experiences. BBV is a Disability Confident Leader and we welcome applications from candidates with a disability. Flexible working We recognise and respect that people work in different ways and we are open to discussing what flexibility you may need during the recruitment process, balanced against our project requirements. Are you looking to progress your career by working on Britain’s biggest construction project? Balfour Beatty VINCI is working with a range of organisations to design and build 90km West Midlands stretch of HS2 - Britain’s new high speed railway. Our work is essential to enable HS2 trains to travel between London and Birmingham . It’s an incredibly exciting time to join us - we’re at peak construction with work really ramping up on a broad range of assets including bridges, tunnels and viaducts. Plus you’d join 9,000 people across 72 nationalities working on this exciting section of HS2 across the region. We currently have an exciting opportunity to join our team as an Operations Controller within the Routewide Logistics Team. This role will be based on site in Kingsbury Birmingham . Role Responsibilities;  • Operational Oversight  - Oversee the daily operation of the workforce management system, ensuring all processes run smoothly and efficiently.  - Monitor system performance and usage, identifying areas for improvement and ensuring optimal functionality across the project.  - Coordinate and manage the activities of the Workforce Management System Administrators and Technicians, ensuring their tasks are aligned with project priorities. • Workload Prioritisation - Assess incoming tasks and inquiries, prioritising workload based on urgency, impact, and strategic importance.  - Allocate resources effectively, ensuring that the Workforce Management System Administrator and Engineering Technician focus on the most critical tasks.  - Adjust priorities dynamically in response to changing project needs and emerging issues. • Point of Contact  - Serve as the primary point of contact for all workforce management system-related inquiries, both within the team and from the wider management team.  - Provide guidance and support to team members, addressing any challenges they may encounter in their roles.  - Liaise with other departments and senior management to communicate system updates, performance reports, and any significant issues that arise. • Reporting and Analysis - Oversee the generation of regular and ad-hoc reports on workforce management system performance, usage metrics, and issue resolution. - Analyse data to identify trends, potential risks, and opportunities for system enhancement. - Present findings and recommendations to senior management, supporting informed decision-making. Experienced required Qualification in business administration, communication, IT or related field Working knowledge of Microsoft Office suite, Excel and Project in particular Proven experience in a operations management role, preferably within the construction or infrastructure sectors. Strong understanding of cloud-based systems and effective application in large-scale projects. Demonstrated experience in team leadership, workload prioritisation, and resource allocation. Excellent analytical and problem-solving skills, with a focus on data-driven decision-making. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Please note candidates will need to have a current valid right to work in the UK to be considered for this role. Benefits of working with us • Flexible working available for some roles • Free parking • Travel allowance for eligible candidates • Family friendly leave policies • Excellent pension contributions • Healthcare • Health risk assessments • Access to employee assistance programmes • Access to annual flu vaccinations About Balfour Beatty VINCI Balfour Beatty VINCI is a long-established joint venture between two powerhouses for the delivery of critical infrastructure across rail, transport and other iconic projects in the UK and beyond. We started working together over 30 years ago to deliver the Channel Tunnel, as members of the TransManche Link consortium. In the Midlands, it is Balfour Beatty VINCI’s role to design and build the route, ready for tracks and signalling to be installed. Our work with HS2 Balfour Beatty VINCI have been awarded a 90km section of the HS2 project from Long Itchington in Warwickshire to the centre of Birmingham and then on to Handsacre in Staffordshire. Overall, we will be building the following across all our sites: • 9.3km of viaducts • 62 overbridges • 35 cuttings • 56 culverts • 62 embankments • 2 twin bore tunnels and 2 cut and cover tunnels • 28 underbridges and 11 underpasses Diversity and Inclusion Balfour Beatty VINCI (BBV) is delivering equal opportunities for everyone that is part of the team and for people that are yet to join us. We are an inclusive employer and welcome people from all backgrounds to come and join our team, including people with different physical abilities and neuro diversities. We are working to represent the communities Balfour Beatty VINCI works in through our workforce. We have embedded Equality, Diversity and Inclusivity (ED&I) Champions across our sites and are guided by strong accreditations that ensure we demonstrate our ability to support our people effectively. We care about being inclusive and that means we encourage applications from people with diverse set of backgrounds and experiences. BBV is a Disability Confident Leader and we welcome applications from candidates with a disability. Flexible working We recognise and respect that people work in different ways and we are open to discussing what flexibility you may need during the recruitment process, balanced against our project requirements