Customer Liaison Officer

This is an opportunity to work with a leading company within the built environment sector. This is the ideal time to add your experience and skills as a Customer Liaison Officer. Hours: Monday to Friday - Full Time You must have a valid driving licence Responsibilities: * To promote and help deliver a high standard of Customer Care to all residents * Assist in monitoring, evaluation and control of service performance * Ensure strong communication links exist between the resident, the client and operational team to enable works to be managed effectively * Act proactively to ensure that any issues that arise are dealt resolved quickly and effectively * Co-ordinate and attend meetings with residents, updating diaries, records and reports Qualifications: * Over 2 years experience in a customer service role or similar * Valid driving licence * Working knowledge of Microsoft Office and Excel * Excellent communication skills both written and verbal * Some flexibility of working hours may be required (evening meetings) * Self motivated and calm under pressure Benefits: * 25 days holiday + 8 UK Bank Holidays * Health Cash plan * Life assurance * Retail and leisure scheme * Cycle to work scheme * Pension auto enrolled after 3 months Apply now