Company:
CV-Library
Location: Manchester
Closing Date: 30/10/2024
Salary: £28,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Order Processor
Office based in Manchester
Up to £28,000 DOE
Our client, a well-established large format print company based in Manchester is currently seeking an experienced Order Processor to join their growing customer service team.
They are looking for someone who can demonstrate excellent levels of service and act as the liaison for their customers, ensuring outstanding customer service and client satisfaction as well as developing existing accounts and manage client relationships.
The Role:
Supporting the team with processing of orders
Purchasing of requested materials for client jobs
Raising clients’ concerns and needs to the Account Managers
Answering the phone and dealing with client queries
Build and strengthen client relationships to achieve long-term partnerships
Work alongside the production team to ensure client orders are processed and completed in a timely manner
Develop a thorough understanding of our products and service offerings
Managing timelines and deadlines your customers need to meet to ensure production milestones are achieved
Accountability of your own workload and supporting the team to cover annual leave.
The Candidate:
Professional experience in a sales or customer service role within the print industry
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
Able to take own initiative
Team player and willing to offer support when required.
If you are commutable to Manchester and have customer service experience, get in touch for more details.
Ref: (phone number removed)
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