Registered Manager

Cityworx is recruiting on behalf of an established domiciliary and supported living service provider for a Registered Manager based in the Wanstead area. As the Registered Manager, you will be responsible for ensuring the delivery of high-quality care and support services that meet CQC standards and the needs of service users. The role involves strategic planning, resource management, compliance monitoring, and fostering a positive, inclusive culture within the care team. Key Responsibilities: 1. Leadership and Management: * Provide leadership to the Senior Team and the wider care staff, promoting a culture of excellence, inclusion, and continuous improvement. * Manage the recruitment, induction, supervision, and performance appraisal of staff, ensuring a motivated and skilled workforce. * Lead on the management of disciplinary issues, grievances, and performance management in collaboration with HR. 2. Service Quality and Compliance: * Act as the Registered Manager for regulated activities, ensuring compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well Led. * Prepare for and lead during CQC inspections, local authority reviews, and internal quality assurance processes. * Implement and monitor quality assurance systems, including audits and the development of action plans to address identified areas for improvement. * Ensure all care plans, risk assessments, and other documentation are up to date and compliant with CQC and company policies. 3. Budget and Financial Management: * Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. * Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. * Ensure efficient rostering and resource allocation to meet the needs of service users while maintaining budgetary control. 4. Operational Management: * Conduct regular team meetings and service user meetings to gather feedback and drive service improvements. * Maintain a proactive approach to safeguarding, ensuring robust risk management and compliance with safeguarding policies. 5. Stakeholder Engagement: * Build and maintain effective relationships with service users, families, commissioners, external agencies, and other stakeholders. * Lead on marketing the service, managing service growth, and overseeing the assessment and transition of new service users. 6. Safeguarding and Risk Management: * Lead on all safeguarding matters, including reporting to CQC and local authorities as required. * Ensure robust risk assessments and management processes are in place and reviewed regularly. * Manage the safeguarding database, ensuring accurate and timely records of all incidents, communications, and actions taken. Person Specification: Qualifications: * QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). * Registered Manager's Award (Desirable). * Management qualification or relevant management experience (Desirable). Experience: * Proven experience in a managerial role within domiciliary care or supported living services (Essential). * Experience in providing values-based leadership and working within statutory requirements (Essential). * Experience in working with service users who have additional support needs, including learning disabilities (Desirable). * Proven ability to manage and work within budgets, and successfully recruit and retain staff (Essential). If this role is of interest, please get in contact