Restaurant Duty Manager

About the role Ready to lead the charge in our bustling restaurant? As the driving force behind our Front of House operations, youll oversee the action, ensuring smooth service, happy teams, and delighted guests. From ensuring peak productivity to keeping service running like clockwork, youll be the go-to person when other managers arent around, stepping in to solve problems, keep spirits high, and make sure everything runs like a dream. Youll be the heartbeat of our guest experience, taking the lead to ensure every plate, smile, and moment is delivered to perfection. Whether its guiding the team through a packed dinner rush or stepping in to resolve guest challenges, youll thrive in creating an unforgettable atmosphere where service shines. About you Youre not just a manageryoure a leader . You know how to build a positive, motivated team thats passionate about creating amazing guest experiences. Youre a pro at juggling tasks, keeping things calm when it gets busy, and adapting on the fly to any challenge that comes your way. Your communication is on point, whether youre chatting with guests or rallying your team. Youve got a keen eye for detail, and your organisation skills mean nothing slips through the cracks. Whether its ensuring a flawless dinner service or handling last-minute changes, youve got it all covered. About us Were all about delivering top-tier dining experiences, bringing together great food, great service, and great vibes. Ready to join a team where you can make an impact and have fun doing it? Lets make magic happen! Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World! 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly Star of the Month Awards Long-service Awards, that start after 1 year of service Recommend a Friend Incentive Be rewarded for referring someone you know! Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year Sohe in Newcastle is an experience Asian Fusion cuisine unlike anything you've sampled before! Demonstrating culinary flair with every meal, relax and enjoy as our team serve up exotic flavours from across the Far-East in truly beautiful surroundings. Benefits: Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Cycle 2 work scheme* (* Applies to positions above minimum wage) TPBN1_UKCT