Scheduler

Scheduler £27,000 pa Permanent 36 hours full time Hybrid working - expected office days, 3 days per week. Commutable to Redhill As a Scheduler you will provide key scheduling and planning support to our Responsive Repairs Team. Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. Want to be part of this? We’re currently recruiting for a Scheduler to join our Scheduling and Administration team. What you’ll achieve in the role: * Planning and scheduling operatives’ jobs efficiently to maximise team productivity, ensuring work diaries are full and that back up work is always available in case of cancellations. * Working closely with operatives, team leaders, inspectors, and customer services staff to ensure that job and project descriptions, notes, codes and priorities are accurate and sufficiently detailed on the housing management and other systems. * Demonstrating and maintaining effective communication between trades operatives and our customers. * Ensuring that projects are seen through to their end, coordinating the operatives across the contractors and trades to ensure that the right people are in the right place at the right time What you’ll bring to Raven: For this role, we are looking for someone with the following: * Experience of working in a busy environment, preferably with experience and /or knowledge of social housing and/or contractor background * Strong IT skills with the ability to pick up new systems swiftly * Outstanding communication skills, both verbal and written, and ability to develop positive working relationships. * Previous experience of using a housing management/resource scheduling system. * Proven organisation and administration experience and skills with a strong attention to detail You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: * Competitive salaries * Fantastic work/life balance with flexible working and generous leave entitlement * Strong focus on learning and development, with opportunities to grow your skills and career * Enhanced maternity, paternity, and adoption pay * Funded health cash plan * Extensive wellbeing support * Voucher-based recognition scheme * Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LGBQT+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. DBS clearance will be required for this role. Closes: 4th October 2024