2nd Line Support Engineer

Company:  Hamilton Barnes ??
Location: Beckenham
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP.Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business. I.E. Fibre or Networking. If you would like to work for a company that has a great family feel and working environment, where everyone pitches in, please apply below! Responsibilities:Provide 1st /2nd line support for end users.Work across various devices.Trouble shoot and resolve issues.Escalate to senior engineer when necessary. Respond and prioritise tickets.Respond via email and telephone to end users. Salary Range: £25,000-£30,000 Per AnnumLocation: 5x days a week on site in BeckenhamThis is an entry level position, so if you have a couple of years of support experience and you want to jump into a 2nd line position, apply below!
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