Residential Lettings Administrator
Overview:We are seeking an experienced lettings administrator to join our small, friendly team in Bolton Town Centre. The ideal candidate will have a 'can do' attitude, flexibility, and initiative, with prior experience in residential lettings or the lettings industry.
Day-to-day, the role involves dealing with enquiries related to letting residential properties in Bolton and Manchester, managing current tenancies, and maintaining good relationships with tenants and landlords.
Responsibilities:
- Progressing lettings enquiries using IT software, ALTO and Goodlord
- Uploading available property information to Rightmove and Zoopla
- Managing maintenance requests using the Fixflo maintenance reporting system
- Liaising with tenants and landlords regarding tenancy issues, renewals, and deposit returns
- Developing good working relationships with colleagues, tenants, and third-party contractors
- Ensuring customer care is a top priority for our clients
Qualifications:
- Proficient IT skills, including Microsoft Office programs
- Excellent communication skills, both verbal and written
- High level of customer service skills
- Excellent organization and administrative skills
- Ability to prioritize workload and work proactively
- Flexible approach and good team working skills
Benefits:
- Salary of 12.00/hour
- 35-hour workweek, Monday to Friday (start & finish times to vary, across days)
- 25 days holiday plus bank holidays
- Birthday off (26 days holiday in total)
- Modern offices with free parking
- Small, friendly team and family-owned business
If you are looking to join a committed and experienced team in the lettings industry, apply now to be part of our team. Visit our website for more information: company website
Note: Training will be provided on specific IT systems mentioned in the responsibilities section.