Second Line Support

Do you have a knack for solving complex IT issues and keeping systems running smoothly? If you're passionate about IT support and systems administration, this role is your opportunity to make a real impact. As a 2nd Line Support Operator, you’ll provide technical support and systems administration for GMP’s IT systems. You’ll handle escalated issues that go beyond first-line support, ensuring the stability, security, and performance of our IT infrastructure. You’ll be responsible for: * Troubleshooting and resolving escalated technical issues involving system administration and end-user computing. * Managing and maintaining access rights, security, and systems housekeeping tasks. * Configuring and optimising software to ensure smooth operation for end users. * Supporting application packaging, testing, and deployment. * Collaborating with internal teams and external service providers to ensure effective service delivery. If you’re looking for a challenging role in a fast-paced environment, this could be the perfect fit. You’ll work hands-on with a variety of IT systems, contributing to the delivery of reliable and secure IT services across the organisation. Be part of a dynamic IT team where your technical skills will help maintain critical IT systems. You’ll benefit from a competitive salary, opportunities for career growth, and the chance to work on meaningful projects. Apply below and we’ll be in touch asap to discuss