Service Coordinator

Service Coordinator London A fantastic opportunity to join a company big enough to provide but small enough to care. They are small, regionally focused business, having the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry. They are looking for an experienced Service Coordinator to join the team. £29,000 Full time | Office based | Pension | Life Assurance | 20 days’ holiday plus Bank Holidays Main Responsibilities   Work closely with Customer Services Team Providing quality inbound and outbound telephone and email support Respond quickly and positively to client communications Managing customer queries Processing orders, returns and exchanges via email and telephone Working with the Operations Team to improve customer experience Invoicing and quoting from engineer reports Processing of sales and purchase invoices Planning/scheduling maintenance and reactive works. Invoicing clients Knowledge and Experiences 2 years’ experience in a similar role Proven ability to work accurately and to deadlines Work independently To be able to liaise effectively between colleagues and external parties Five or more GCSEs including maths and English to a minimum of ‘C’ level Experience with Microsoft Excel and Word If you are local to the area and seeking a new Servile Controller position, then please apply now. If your application is successful a 4way member will be in touch