Company:
Syntax Consultancy Limited
Location: wymondham
Closing Date: 16/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
1st Line IT Technician
Permanent
Norfolk (Hybrid)
to £28,000 (DOE) + Benefits
A 1st Line IT Support Technician wanted for a fantastic permanent position based in Norfolk. Hybrid working, 2 days/week WFH. Start ideally October/ November 2024.
A chance to join an established + growing IT services business. Previous IT Service Desk or Help desk experience is strongly preferred.
Key skills, experience + tasks include:
- 1st line technical support for Windows / Microsoft technical environments.
- Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level.
- Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs.
- Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, firewalls, SharePoint, Azure AD.
- Benefits: £24-28k Salary (DOE) + Hybrid Remote + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more
JBRP1_UKTJ
Share this job
Syntax Consultancy Limited
Useful Links