Customer Relations Advisor

Provide administrative support to the team. This role offers a blend of office-based work in Swanley and remote work from home. This position presents a flexible opportunity to contribute to the team. *** 20 hours per week *** Key Responsibilities: * Prepare accurate quotations for clients using internal models * Ensure purchase orders align with quotations and contain all necessary asset details. * Coordinate with local offices to schedule site visits and set up job schedules, maintaining meticulous records of purchase orders. * Assist local offices in resolving access issues and maintaining comprehensive tracking spreadsheets. * Collaborate with clients and property managers to address access challenges effectively. * Generate and analyse weekly reports to monitor site visit completion and report submission timelines. * Follow up on missing reports and escalate unresolved issues as needed. * Attend weekly client meetings to provide updates on site-related matters and address any concerns promptly. Key Skills: * Previous experience in property/sales support, administration, or a related field preferred. * Strong organizational skills with meticulous attention to detail. * Excellent communication skills, both verbal and written. * Proficiency in using Microsoft Office Suite * Ability to work independently and collaboratively within a team. * Prior experience in property management * Good standard of education * Occasional site visits may be required Due to high levels of applications, Aspire Recruitment will only be able to contact short-listed candidates for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment