Medical Receptionist

Job Title: Medical Receptionist Location: Manchester Hours: Monday to Friday, Part-Time or Full-Time (depending on availability) Contract: Temporary (6 months) Salary: £14.80 - £15.00 per hour Start Date: ASAP --- Job Description: We are seeking an experienced and highly organized Medical Receptionist to join our team on a temporary basis for 6 months, starting as soon as possible. The ideal candidate will be available to work Monday to Friday, either part-time or full-time, with flexibility around hours. The role requires proficiency with EMIS Web, a strong understanding of medical administrative procedures, and excellent communication skills. As the first point of contact for patients, you will play a crucial role in delivering a high standard of customer service, both in person and over the phone. Key Responsibilities: - Reception Duties - Greet patients and visitors in a professional and friendly manner. - Answer phone calls and manage inquiries or direct calls to the appropriate department. - Book, amend, and manage patient appointments using **EMIS Web**. - Handle patient queries and provide relevant information or guidance as required. - Process and manage incoming and outgoing mail, emails, and faxes. - Administrative Duties: - Maintain patient records and update information using **EMIS Web**. - Assist with patient registrations, new referrals, and issuing repeat prescriptions. - Process medical forms, letters, and documentation as required. - Organize and maintain a tidy and efficient reception area. - Ensure all patient records and information are handled confidentially, following data protection protocols. - Clinical Support: - Liaise with doctors, nurses, and other healthcare professionals to ensure smooth patient flow. - Prepare and manage patient files for clinics. - Support in basic administrative tasks related to patient care, such as collecting and processing test results. - Other Tasks: - Handle any ad-hoc duties as required to support the practice's daily operations. Requirements: - EMIS Web experience is essential - Previous experience as a medical receptionist or in a similar healthcare administrative role. - Strong communication and interpersonal skills, with a patient-focused approach. - Excellent organizational and multitasking abilities. - Proficient with MS Office and general computer literacy. - Ability to maintain confidentiality and adhere to data protection guidelines. --- If you meet the above criteria and are available to start immediately, we would love to hear from you. Please send your CV and availability