Customer Experience Advisor

Company:  CV-Library
Location: Leeds
Closing Date: 09/11/2024
Salary: £23,500 - £24,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career? Or have you just finished your studies and looking to join a business which will provide full training? Do you currently work within retail or hospitality and looking to transfer those skills into an office based role? The business are open to all backgrounds if you are passionate about customer experience please apply! Client Details Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career? Or have you just finished your studies and looking to join a business which will provide full training? Do you currently work within retail or hospitality and looking to transfer those skills into an office based role? The business are open to all backgrounds if you are passionate about customer experience please apply! Description As a Customer Experience Advisor you will be providing support to businesses handling a range of enquiries this could be new clients or existing ensuring service level agreements are exceeded. You will be dealing with order queries and providing support and guidance alongside excellent aftercare. The role will require excellent problem solving skills and the passion to help clients and improve the experience. Profile The business are open to experience we would love to hear from you! A confident telephone manner and excellent communication skills Passionate and enthusiastic about the customer experience Able to work in a busy environment and to targets and deadlines An excellent team player Job Offer Salary of £23500+ reputable business within the software sector+ central location in Leeds+ full training provided+ structured career path in place for all employees+ no shift patterns or weekends+ Monday- Friday 9am-5.30pm- hybrid working+ fantastic benefits+ superb offices and facilities+ excellent team and environment+ immediate interview
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